At Adermio, the privacy of your data is at the heart of our service. We process sensitive information (photos of your face) and are committed to doing so with the highest standards of security and transparency, in accordance with the General Data Protection Regulation (GDPR).
1. Data Collected
To provide our skin analysis service, we collect the following information:
- Face photos: Images uploaded by the user for algorithmic analysis.
- Declarative data: Questionnaire responses (age, perceived skin type, concerns).
- Contact details: Email address for sending the PDF report.
- Transaction data: Payment information (processed securely by Stripe, we never have access to your full card numbers).
2. Purpose of Processing
Your data is used exclusively to:
- Perform the technical analysis of your skin by our AI algorithms;
- Generate and send your personalized report;
- Provide customer support in case of technical issues.
3. Photo Retention Period
We apply a principle of data minimization:
- Photos: They are stored temporarily for the duration of technical processing. Once the report is generated and sent, source photos are automatically deleted from our active servers.
- Reports: The PDF report is kept to allow you to download it again in case of loss, for a period of 7 days.
4. Data Sharing
Adermio formally prohibits selling, renting, or exchanging your personal data (and particularly your photos) to third parties.
Your data is only transmitted to our trusted technical service providers necessary for the operation of the service:
- Secure hosting (Servers in Europe)
- Payment service (Stripe)
- Transactional email sending service
5. Security
All communications between your device and our servers are encrypted via SSL/TLS protocol. Access to databases is strictly restricted to authorized Adermio technical personnel.
6. Your Rights (GDPR)
In accordance with regulations, you have the following rights over your data:
- Right of access and rectification;
- Right to erasure ("right to be forgotten");
- Right to data portability.
To exercise these rights, simply contact us at: adermio.contact@gmail.com.
7. Cookies
We use only essential technical cookies for the site's operation and anonymous audience analysis cookies to improve our services. No third-party advertising cookies are used.